ultra-local food: restaurant and cornershop deli
Sadly was unable to buy the brandy and the black teapot as the gentleman serving was incredibly RUDE to me, the customer. And, may I add, not only a customer in the shop about to spend £45 but also in your restaurant. And i have been telling everyone about your restaurant since it opened.
To be told 'don't take cards' in such a way rather than perhaps...'i am sorry we still dont take cards but we take cheques or cash' is rude. It is inconvenient to the customer therefore there should be an apology. Your restaurant has been open for some time, other restaurants in the market take cards.
Also, when purchasing a bottle of brandy for £35 it would have been nice to have it wrapped rather than put into a brown paper bag with the enamel tea pot. When i suggested it, it was if i had farted.
The member of staff said he was ill...is that an excuse for treating loyal customers so badly?
Sadly, my husband is not getting the brandy and i am not getting my tea pot and you ahve lost a customer.